◉   We are here to help

Get in touch with TradeVault.

Whether you need help with a trade, a rate, or your account, our team is ready to point you in the right direction.

Our office

Lagos, Nigeria

Serving gift-card traders across Nigeria and beyond.

24/7 AVAILABILITY

We are available every day.

Every dayAvailable 24 hours
QUESTIONS, ANSWERED

Common support questions

How quickly will I receive a response?

You will receive a response in less than a minute. We are always available, 24 hours a day.

Can I get help with a trade in progress?

Yes, you can always get help from TradeVault at any time.

Where can I see the current gift-card rates?

Go to the Trade page to see all current rates. You can also search for a gift card there to see its rate.

What information should I include in my email?

Include your name, phone number, email address, and, if possible, an image that helps explain the issue.